Shipping Policy

Last Updated: June 18,2026

Thank you for shopping with xii reasons why. We are committed to delivering your order as quickly and efficiently as possible.

Order Processing

• Orders are processed within 1–3 business days after payment is received.
• Orders are not processed, shipped, or delivered on weekends or holidays.
• During high-volume periods, launches, sales, or holidays, processing times may be extended.

Shipping Rates & Delivery Times

Shipping costs are calculated at checkout based on your location and selected shipping method.

Domestic Shipping (United States)

• Standard Shipping: 3–7 business days
• Expedited Shipping: 2–3 business days
• Express Shipping: 1–2 business days

International Shipping

• Estimated delivery: 7–21 business days
• Delivery times vary by destination and customs processing.

Please note that delivery estimates are not guaranteed and may be affected by carrier delays, weather conditions, or other factors beyond our control.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing a tracking number. Tracking information may take up to 48 hours to update.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. If an incorrect address is entered, please contact us immediately at xiireasonswhy@gmail.com

We are not responsible for packages delivered to incorrectly provided addresses.

Lost, Stolen, or Delayed Packages

Once an order has been handed over to the shipping carrier, xii reasons whyis not responsible for lost, stolen, or delayed packages. If your package is lost or delayed, please contact the shipping carrier directly using your tracking information.

If you need assistance, contact us and we will do our best to help.

International Duties & Taxes

International customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country. These fees are not included in the purchase price or shipping cost.

Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery at xiireasonswhy@gmail.com with:

• Your order number
• Photos of the damaged item(s)
• Photos of the packaging

We will review your claim and work toward a resolution.

Contact Us

If you have any questions regarding shipping, please contact us at:

xiireasonswhy@gmail.com